Mandolin HVAC and Plumbing

Positive:
- Offers competitive pricing (1/3 of a competitor's price).
- Provides quick quotes and service.
- Installers are polite, efficient, and clean up after themselves.
- Good communication and timeliness.
- Good for emergency services, responding the same day.
- Professional and helpful during a stressful situation (storm damage).
- Property management business found them professional, timely, responsive, and fair with pricing.
Negative:
- Incorrect installations and lack of proper licensing.
- Attempts to file an invalid lien to collect a debt from a third party.
- Poor customer service, including being hung up on and receiving rude treatment.
- Unreliable scheduling and failure to show up for appointments.
- Lying and providing the runaround.
- Issues with permit inspections and follow-up.
- Poor communication.

Review Summary